Penske Service 2.0.0

The Penske Service app is specifically designed for service providers to efficiently handle roadside assistance events. Technicians can input real-time updates on the status of 24/7 road calls directly through the app, enhancing communication and visibility between service providers and drivers in need of assistance.

Features:

• Road call report details: Access information on issues, breakdown locations, unit details, service history, and contact information for a road repair order.
• Road call listing: View all active road calls in one convenient location for easy reference and updating.
• Status updates: Choose from multiple status options with estimated time of arrival (ETA); changes in status are automatically reflected in Penske systems.
• Real-time visibility: Keep drivers informed by providing visibility on status updates through GPS tracking.
• Push notifications: Receive notifications when there are changes to a road call location or if it has been canceled.

Login is required to access the Penske Service app, unless otherwise instructed.